FAQ's
hand poured with love based in aydney, australia.
natural vegan coco soy wax. an eco-friendly alternative to traditional paraffin wax commonly used in candles. this wax blend combines two renewable resources, coconut and soy, to create a clean-burning and environmentally conscious product.
natural cotton wicks coated in a premium wax. a renewable and biodegradable material that ensures a natural and eco-conscious candle experience.
if you have changed your mind after inputing your custom order through. please try and contact us ASAP via email hello@hyperflames.com as your label / design could have already been made and on the candle, or shipped out.
we will try our best to change it for you. if it's too late, unfortunately you would have to make a new order through.
please try to select it correctly and go over your custom order to avoid this.
Every order will have care candle cards for you to keep and look back on.
🕯 - upon first use. allow enough time for the wax to melt completely to the jar to prevent from 'tunnelling'
✂️ - trim the wick to 1/4" tall before you relight your candle to keep the wax clean and burning nicely.
🕐 - avoid burning your candle for more than 3-4 hours at a time.
🚶🏽♀️- never leave a burning candle unattended. Be sure to extinguish the candle before leaving the room.
👶🏾 - never leave a burning candle unattended. Be sure to extinguish the candle before leaving the room.
🔥 - place candle on a stable, heat resistant surface away from flammable objects before lighting.
yes, we do! we have done past events before and we really enjoy making candles for special occasions.
please refer to our event candle page here to find out more information.
for our signature core collection, we definitely do!
please contact us at hello@hyperflames.com for quotes and more information.
can be used for hot & cold beverages. gentle hand wash only. do not soak. do not use abrasive sponge to clean. not microwave / dishwasher safe.
still haven't found the answer you're looking for?
please contact us at hello@hyperflames.com and we will try our best and get back to you ASAP! 🤗